Privacy policy

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Welcome to our Privacy Policy page. Your privacy is of paramount importance to us. This policy outlines the types of personal data we collect, how we use it, and the measures we take to protect your information. By using our website, you agree to the collection and use of information in accordance with this policy.

What Data We Collect

We collect various types of information in order to provide and improve our services, including:

Personal Identification Information: such as your name, email address, phone number, and postal address when you voluntarily provide them, for example during contact inquiries.
Log Data: information your browser sends whenever you visit our website. This may include your IP address, browser type and version, pages of our site you visit, time and date of your visit, time spent on those pages, and other diagnostic data.
Cookies and Tracking Data: small data files stored on your device to help identify your preferences and improve your experience on our site.

How We Use Data

We use the collected data for various purposes, including to:

Provide, operate, and maintain our website.
Improve, personalize, and expand our website.
Communicate with you, including responding to your inquiries and providing customer support.
Send you updates, promotional materials, or other information related to our services, where you have consented to receive such communications.
Monitor and analyze usage and trends to enhance user experience.
Prevent fraudulent or unauthorized activities that could harm users or our site.

Cookies

We use cookies and similar tracking technologies to track the activity on our site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

We use cookies for the following purposes:

To enable certain functions of our website.
To provide analytics and gather usage data.
To remember your preferences and settings.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our website may not function properly.

Third-Party Links

Our website may contain links to third-party websites, including but not limited to social media platforms such as our Social/X page at https://x.com/deutschewelle. These third-party sites operate independently and have their own privacy policies. We do not control these websites and are not responsible for the protection or privacy of any information you provide to them. We encourage you to review their privacy policies before providing any personal data.

Data Security

We implement appropriate technical and organizational measures to protect the personal data we process from unauthorized access, alteration, disclosure, or destruction. These measures include:

Secure servers and databases.
Use of encryption technologies when necessary.
Regular monitoring of our systems for potential vulnerabilities.
Access controls ensuring only authorized personnel can access personal data.

Despite these measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we strive to maintain the highest standards possible.

User Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Right to access: Request a copy of the personal data we hold about you.
Right to rectification: Request correction of any inaccurate or incomplete data.
Right to erasure: Request deletion of your personal data, subject to certain legal obligations.
Right to restrict processing: Ask us to limit how we use your data.
Right to data portability: Receive your personal data in a structured, commonly used format.
Right to object: Object to the processing of your personal data for certain purposes.
Right to withdraw consent: Where processing is based on your consent, you may withdraw it at any time.

If you wish to exercise any of these rights, please contact us using the information provided below.

Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: help@nuzavya.com
Phone: +49 30 4839 2705
Address: Ludwigkirchstrasse 61, 10719 Berlin, Germany

We will respond to your request as soon as possible and in accordance with applicable laws.